Sr. Social Media Manager

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<p><strong>About Niche</strong></p> <p><span style="font-weight: 400;">Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.</span></p> <p><span style="font-weight: 400;">Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.</span></p> <p> </p> <p><strong>About The Role</strong></p> <p>From where to live to where to learn, Niche helps millions of students and families make some of life’s biggest decisions. Social is one of the most direct ways we build trust, show up in culture, and stay relevant to those audiences. This role is responsible for doing so exceptionally well.</p> <p>As our Senior Social Media Manager, you'll lead organic social strategy across our B2C channels (Instagram, TikTok, Facebook, and more) and B2B presence on LinkedIn, with an eye on wherever attention is shifting next. You'll work in close partnership with our Head of Content to set direction, and you'll have the creative and strategic latitude to build something worth following.</p> <p> </p> <p><strong>What You Will Do</strong></p> <p><span style="font-weight: 400;"><em>Strategy & Ownership</em>:</span></p> <ul> <li>Own Niche's organic social strategy across B2C and B2B channels, developing and implementing platform-specific approaches that grow our brand and move our business forward</li> <li>Partner with the Head of Content to align social with broader content, brand, and business goals to ensure social is integrated into campaigns, product launches, partner building strategies, and key company moments</li> <li>Define and lead our ambassador, influencer, and community strategies: identifying the right partners, managing contracts, budgets, and briefs, and building ongoing connections with key audiences across platforms</li> <li>Monitor emerging channels, audience behaviors, new platform features, and algorithm changes to make proactive recommendations on where and how Niche should show up next</li> </ul> <p><span style="font-weight: 400;"><em>Content & Execution</em>:</span></p> <ul> <li>Lead content ideation and production, working individually as well as with internal teams and external creators to deliver content that's high-quality, on-brand, culturally relevant, and built to resonate on each platform</li> <li>Be Niche's ears on the ground. Proactively surface what you're seeing in communities and conversations, pitching fresh content ideas and translating trends and signals into usable insights for broader brand and marketing efforts</li> <li>Drive the biweekly content planning cycle across Lifecycle, B2B, and Comms/Content teams, and develop SOPs that keep content creation, publishing, testing, and community engagement consistent and scalable</li> </ul> <p><span style="font-weight: 400;"><em>Testing & Optimization</em>:</span></p> <ul> <li>Spot trends early, and run structured test-and-learn pilots</li> <li>Own performance tracking for organic social; moving fluidly between quantitative data and qualitative signals to surface what's working, what's not, and what to do next</li> <li>Own performance tracking for organic social, moving fluidly between quantitative data and qualitative signals to surface what's working and what's not — bringing clear recommendations to the team with rationale, timeframes, and success targets</li> <li>Own performance tracking for organic social, moving fluidly between quantitative data and qualitative signals to surface what's working and what's not, then bringing clear recommendations to the team with rationale, timeframes, and success targets</li> </ul> <p><span style="font-weight: 400;"><em>AI, Search, & Discoverability</em>:</span></p> <ul> <li>Stay current on how AI tools and LLM-powered search are shaping brand discovery as well as how brands like Niche get found and cited, and how social can influence those outcomes</li> <li>Lead experimentation with new formats, workflows, and approaches that leverage AI to increase speed, quality, and impact</li> </ul> <p> </p> <p><strong>What We Are Looking For</strong></p> <ul> <li>7–9 years of hands-on social media experience, ideally in-house for a brand or organization</li> <li>Full-cycle experience owning content calendars, creator relationships, and platform strategy end-to-end</li> <li>Proven ability to make complex, stressful, and opaque categories feel human, relatable, and worth following</li> <li>Strong analytical instincts: you read performance data, identify what matters, make a clear case for what to do next, and understand how paid and organic work together</li> <li>Sharp copywriting skills, a genuine ear for brand voice and audience nuance, and the editorial judgment to know the difference between what's trending and what's worth doing</li> <li>Comfortable producing content yourself, directing others through briefs and feedback, and being on camera or directing creators</li> <li>Clear communicator who can explain the "why" behind decisions to teammates and stakeholders</li> <li>Experience representing a brand at industry events, creating onsite content, and willingness to travel minimally (roughly 2–3 times per year)</li> <li>Bonus: experience in education or working with students, families, or academic communities</li> </ul> <p><strong>Compensation </strong></p> <p>Our national target base salary range is $81,440 - $101,800, plus participation in our Annual Bonus and Stock Option Program. Base compensation will be commensurate with experience and skills.</p> <p>At Niche, our Total Rewards Philosophy is centered around creating a workplace environment that attracts, motivates, and retains top talent by providing a comprehensive and competitive rewards package.  This philosophy is built on the principles of performance-based compensation, best-in-class benefits and work-life balance, and employee well-being.</p> <p><strong>Interview Process</strong></p> <p>Candidate experience is a top priority for our talent and hiring teams.  We believe in providing a transparent, authentic and comprehensive interview process where you have the opportunity to learn about us while we get to know you and your experience.  The interview process is outlined here:</p> <ul> <li> <p><strong>Phone Screen with Talent Acquisition Partner</strong> - 30 Minutes</p> </li> <li> <p><strong>Video Interview with Hiring Manager</strong> - 45 Minutes</p> </li> <li> <p><strong>Team Interviews</strong> - 45 Minutes, each </p> </li> <li style="font-weight: bold;"><strong>Take Home Assignment</strong></li> <li> <p><strong>Leadership Interview</strong> - 30 Minutes </p> </li> </ul> <p><strong>Why</strong> <strong>Niche</strong><span style="font-weight: 400;">?</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">We are a fully flexible workforce empowering our employees to choose to work remotely, in our Pittsburgh office or whatever combination suits you</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Full time, salaried position with competitive compensation in a fast-growing company</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage</span></li> <li><span style="font-weight: 400;">Flexible Paid Time Off Policy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stipend that allows you to build your work from home office in a style and function that suits your personal preferences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Meaningful 401(k) wit</span><span style="font-weight: 400;">h employer match</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Your ideas and work will make an immediate impact on our company and millions of users</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will join a team that cares about you, our mission, our work - and celebrates our wins together!</span></li> </ul> <p><span style="font-weight: 400;">Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.  </span></p> <p>We are currently hiring in states where we currently have employees: AZ, CO, CT, DE, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NV, NH, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, VA, WA, DC, WV.</p> <p><span style="font-weight: 400;">Candidates only.  No recruiters or agencies, please. Sorry, we do not offer relocation assistance.</span></p> <p><span style="font-weight: 400;">Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.</span></p> <p><span style="font-weight: 400;">All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...