Solutions Implementation Lead

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About the position

Solutions Implementation Lead Introduction to role: Global Clinical Solution (GCS) drives the delivery of Business Technology Excellence for R&D by providing industry-leading technology and services in collaboration with internal and external partners. The Solutions Implementation Lead (SIL) serves as the main point of contact and business partner for Global Study Teams and other functions, ensuring a seamless connection for all clinical technologies within the scope of GCS. SILs are accountable for the setup, implementation, and maintenance of Clinical Technologies, providing essential support throughout the study lifecycle. They possess a high degree of expertise in project management frameworks, End-to-End (E2E) study management processes, systems, and vendor collaboration. As representatives of the entire GCS team for the study, SILs handle all clinical technologies, ensuring their effective deployment and utilization. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. Why AstraZeneca: Here, your expertise sits at the heart of medicine development, where unexpected teams come together to solve real problems that matter to patients. You will work with ground breaking technologies and learn from peers who challenge and support in equal measure—openly sharing knowledge, constructively critiquing ideas, and celebrating progress as well as lessons learned. Your work will be visible across global studies and therapy areas, giving you the platform to shape how decisions are made and how quickly promising treatments reach those who need them. We value kindness alongside ambition, and we empower you to lead, experiment, and keep improving—because every better process and every stronger system brings us closer to impact. Step into a role where your leadership turns complex clinical technology into confident delivery and faster patient impact—send your CV to take the lead.

Responsibilities

  • Strategic Technology Support: Acts as the primary business partner for Global Study Teams and other functions, providing technology support and conducting risk assessments.
  • Comprehensive Accountability for Clinical Technologies: Manages all clinical technologies used in the study, serving as the main point of contact for technology-related inquiries and issues.
  • Technology Implementation Plan: Develops and executes the Technology Implementation Plan for clinical studies, ensuring alignment with study goals and timelines.
  • E2E Process Management: Leads the oversight of end-to-end processes for system integration, user acceptance testing, deployment, maintenance, and closeout.
  • Cross-Functional Collaboration: Engages with the Clinical Project Team (CPT), Global Study Management Team, and other internal and external partners to implement appropriate technologies.
  • Audit and Inspection Support: Leads and participates in activities supporting audit and inspection readiness. Actively participates in audits/regulatory inspections when required and manages Corrective and Preventive Actions (CAPAs).
  • Quality and Compliance: Reports and drives the completion of quality issues, ensuring adherence to industry standards and continuous improvement based on feedback.
  • Relationship Management: Develops and manages relationships with external technology and service providers, ensuring alignment with study needs and enhancing collaborative efforts.

Requirements

  • Bachelor’s degree in medical/biological sciences, clinical research, computer science, or related field with 3+ years of experience in clinical research with demonstrable knowledge of drug development processes or software development processes.
  • Proven experience with Study Clinical Technologies and Systems (i.e.- IVRS/IRT, eCOA, DPS, Medical Imaging)
  • Proven expertise in study management processes and systems areas and experience in clinical trials
  • Excellent Negotiation and Stakeholder Management Skills: Ability to work collaboratively and motivate others to achieve individual and organizational objectives.
  • Change Management Skills: Proficiency in change management and championing continuous improvement and innovation.
  • Organizational Skills: Demonstrates strong organization and time management capabilities, with attention to detail and decision-making skills.
  • Analytical and Strategic Thinking: Exhibits conceptual, analytical, and strategic thinking abilities with a focus on industry transformation needs.

Nice-to-haves

  • Advanced degree is preferred
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