Visa and Housing Assistant

March 2, 2026

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The Opportunity
Human Resources Department seeks an incumbent for the position of Visa & Housing Assistant to support the Visa & Housing Specialist in all matters related to the visas and housing and maintains and updates employee Visa & Housing files; keeps filing up to date and notes any changes to employee status, passport/visa info in file and on the Human Capital database.
Deal effectively and efficiently with staff queries while offering the best possible customer service to all University employees.

The Responsibilities

Assists the Visa and Housing Specialist with processing all visa requests for the University, focusing on those for newly hired employees as well as visa cancellations for leavers.
Prepares Immigration Medical documentation and accompanies employees and their dependents for medicals at Authorized Hospital.
Prepares documentation for employee driving licenses, liquor permits, Etisalat connections, DEWA connection etc.
Prepares letters, forms and other documents to government ministries and organizations, consulates, embassies, banks, police departments etc. when required
Assists staff with problems dealing with government organizations when required
Answers staff queries, advises them on University policies. Prepares No Objection certificates and Service Certificates when required.
Maintains and updates employee Visa & Housing files; keeps filing up to date and notes any changes to employee status, passport/visa info in file and on a Human Capital’s database.
Assists the Visa & Housing Specialist as directed in all related matters to housing such as the ADDC connections and disconnections.
Assists the Visa & Housing Specialist with the Housing inspection and delivering cheque to landlords.
Assists in the processing of annual accommodation rental payments as directed.
Keeps track of all government policy changes in visa processing, and briefs employees and the HC team on these changes.
Translates and produces bi-lingual correspondence for the Manager, runs reports, and assists with special projects when required.
Assists in the day to day work of HC Services

Project

Participates in special project work as required.

Any other delegated tasks by the HC Manager in Abu Dhabi

The Requirements

Should possess a minimum of 0-1-year administrative experience and a Diploma from an accredited institution or an equivalent combination of education, training and experience.

Other essential requirements:

Strong IT skills - MS Office Suite is required
Ability to prepare written documentation
Fluency in English, Arabic an asset.

Desired or preferred requirements

Experience with an HRMS system an asset
Experience working in a Human Capital department.
Experience working in a front-line customer service environment.
Experience working in an academic environment.

The Benefits
The University’s benefits package is highly attractive, with competitive salaries free of tax in the U.A.E., Cash housing, a furniture allowance, annual vacation airline tickets for the employee and immediate family, educational subsidies for children and healthcare is provided to the employee and sponsored family members.

While we appreciate all applications, you will be contacted only if you are selected for an interview.

For any inquires or issues please contact Recruitment@zu.ac.ae

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