Provides accurate foreign language translation for all non-English speaking individuals who may have limited English proficiency. MAJOR RESPONSIBILITIES & DUTIES: Provides Foreign Language interpreting services for patients, employees, and other designated customers in a variety of healthcare settings (clinic, hospital, residential treatment center). Assists in translating medical information to internal and external customers. Translates patient education information as requested. Maintains strict patient confidentiality. Assists in patient follow-up as directed including telephone contact. Follows electronic patient scheduling templates and is able to document in the electronic medical record as applicable to the service provided, i.e. telephone tasking. Displays optimal customer service skills. Provides patient care and education according to the patient population served. KNOWLEDGE, SKILLS, AND ABILITIES: Fluent in Foreign Language and English and ability to read, write and speak both languages. Ability to speak clearly in both languages. Ability to work with all ages of clients. Ability to be flexible, organized, handle multiple requests, establish priorities, and maintain professionalism. Ability to demonstrate proficiency in Foreign Language and English. Knowledge of medical terminology. Ability to respond to a variety of demands in a professional manner and to prioritize multiple requests. REQUIRED QUALIFICATIONS: Must have excellent knowledge of English and Foreign Language, including excellent oral and written skills required. Basic knowledge of medical terminology required. Demonstration of language competency required. Minimum of 18 years of age required. On-call (continuously or rotationally) to provide support required. Available to work evenings, weekends, and holidays as needed required. PREFERRED QUALIFICATIONS: High School diploma or equivalent preferred. Written verification of language competency preferred. Previous experience in hospital or medical clinic preferred. Working knowledge of using a personal computer preferred. Multilingual preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003. Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. If you don't see an opportunity that fits your experience, please apply here for general consideration. Boys Town is a 501(c)(3) nonprofit recognized by the IRS, and all donations to Boys Town are tax deductible in accordance with IRS regulations. Boys Town follows a policy of non-discrimination in accordance with the law.