Sales Associate

February 24, 2026

Other Jobs To Apply

No other job posts for this day.

Description
Sales Associates are responsible for executing on our promise to deliver legendary customer service for all our customers. This includes but is not limited to: assisting customers through various channels (phone, in-person and online), stocking merchandise, performing daily cleaning tasks, cash handling, and contributing to team goals. Some Sales Associates may have primary responsibilities that differ from others, depending on the specific needs of the business. This may include a primary focus on register duties with less time spent on the sales floor, or vice versa.

Customer Service Standards

Deliver exceptional customer service by getting to a "yes" for all reasonable customer requests. If you are unsure how to get to a "yes," seek further guidance from a supervisor or MOD to resolve the request.
Provide proactive, WOW customer service to all customersthat enter or call our store. Every customer, every time (E.C.E.T) should be approached in a friendly and courteous manner throughout the shopping experience. These areas include but are not limited to: (a) in-aisle assistance; (b) special services, basic paint/stain mixing, cutting keys, glass, plexi-glass, chain, wire, pipe and lumber, and filling and/or exchanging propane; (c) accepting customer items for repairs, screen orders and sharpening services by completing the necessary forms; (d) offering special orders for items the store does not stock or is currently out of stock on; (e) processing requests at the register such as purchases, returns, on-line orders and customer carry outs.
Awareness of active and upcoming promotional items and sales flyers to drive sales opportunities with our customers.
Ability to run basic transactions at the register and is ready to assist in backup situations to keep checkout lines short.

Department Maintenance

Accountability for store maintenance which includes but is not limited to: shifting products to the front of the peg or shelf and rotating stock (front and facing), overall store cleanliness (base decks, fixtures, product, restrooms, breakrooms, floors), monitoring and managing "out of stock" levels, verifying and updating bin tags, repairing damaged product packaging, ensuring uniform peg lengths within a 4' section, proper display construction and placement and returning items to their correct location.
Relocate items only after the Inventory Coordinator or a manager has authorized the move.
When stocking shelves, ensure items are placed on their designated pegs or properly faced on the shelf. When stocking new product, correctly merchandised in place, accurately located and appropriately tagged.

Attitude and productivity

Promptly report for work with a positive and upbeat attitude.
Respectfully collaborate together to accomplish the daily, weekly and monthly goals.

Cash Handling

For those with the safe code, understanding and following all cash handling procedures, including signing off on bank deposits.

Physical Requirements

All team members must be able to stand for the entirety of their shift not including lunch and break periods.
All team members must be able to move, handle and lift merchandise and fixtures safely up to a weight of 60lbs.

Benefits

Insurance benefits: Health, Dental, Vision, Life & Disability, Accident and Critical Illness
Sick time accrual from day one!
401(k) with company match after 90-days
Tuition Reimbursement program
Employee discount accounts after 90-days
Employee referral program
Training incentives

Company Information
Founded in 2007, brothers Kirby and Nick Kuklenski, through a parent company, own and operate 10 separate Ace Hardware locations across Colorado, New Mexico and Wyoming. At Elevation Ace Hardware Group, we are committed to be the helpful hardware folks within the incredible communities we serve. It is our goal to deliver on the promise, "helping you (the customer) is the most important thing we have to do today."

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...