Retail Assistant Manager | Ocean Grove

February 25, 2026

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Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!

Award-winning programs that support career growth, with a new leadership development program underway
Team member, family & pet benefits across Petstock Group & Woolworths Group
Free access to mental health, financial & wellbeing support services

As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Take on the role of Assistant Store Manager at Petstock and support the Store Manager in leading a passionate team to deliver the world-class customer service we're known for, playing a key role in the success of the Petstock Group.

With a fun, friendly, and inclusive culture, you'll have every opportunity to grow your career within our retail operations team.

Why Petstock is the Place for You

Free access to Sonder our wellbeing, safety, and mental health support service
From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
Health and wellness services at a great corporate discount
Exclusive access to Workplace Banking
We're built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet

A Peek Into Your Petstock Day

Lead by example, mentoring and inspiring your team daily
Support your Store Manager in coaching the team to achieve and develop their knowledge and skills
Lead from the front by consistently providing an exceptional customer experience
Create strong safety mindset, committed to fostering a culture of safety within your team
Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained
Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services
Recruit, onboard, and induct high-calibre new team members
Create a fun, supportive in-store culture where your team loves coming to work every day
Proactively support local marketing opportunities and sponsorships

Do you have the below experience and looking to take the next step in your career?

Experience in a similar store leadership role or ready to take that next step up in your retail management career
Demonstrated drive to achieve and exceed sales targets
Strong leadership with the ability to motivate and build a high-performing teams whilst fostering a positive culture
Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
Ability to drive safe Work, Health & Safety practices
Established business acumen
Ability to be flexible and adapt to changing work environment
Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team

If this is the opportunity you've been looking for and you love Pets as much as we do, apply today!

Follow us on LinkedIn to keep up to date on life across our various brands -

In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes -

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...