Note: The job is a remote job and is open to candidates in USA. Capgemini is a global leader in consulting, digital transformation, technology and engineering services. They are seeking a highly experienced Creative Operations expert to serve as a strategic partner to clients, connecting business and marketing objectives to the right mix of Connected Creative Solutions offerings.

Responsibilities

• Build trusted relationships with client partners and sales, establishing credibility as a strategic advisor and consultative sales partner
• Develop account growth plans aligned to client business and marketing objectives, agency strategy, and Connected Creative Solutions opportunities
• Lead strategic agency and client conversations that connect our offerings to client objectives and business value
• Collaborate across internal AI, delivery, and strategy teams to identify, shape, and support cohesive sales opportunities
• Create and deliver compelling sales narratives and materials, including planning documents and business reviews that clearly articulate the value of our Creative AI automation offerings
• Provide thought leadership and identify opportunities to grow business and service clients
• Responsible for fostering cross-agency communication and partnerships and contributing to new business pitches
• Influence internal leaders and manage direct reports with a strong contribution to the agency's forward vision

Skills

• 8–12 years of experience in content operations, advertising, marketing, or a related field, with a background in consultative sales, agency leadership, or client-facing roles
• Implementation experience with AI-enabled tools for content creation and personalization at enterprise scale
• Proven hands-on experience applying AI to content workflows: prompt engineering, templating, variant generation, and guardrail personalization
• Familiarity with multimodal AI (text, image, video)
• Demonstrated experience partnering with agency teams and navigating complex, matrixed organizations
• Proven ability to connect creative solutions to broader client business and marketing objectives through strategic storytelling and consultative selling
• Breadth of experience across media and marketing channels, which may include identity and data-driven solutions, programmatic media, retail media, and traditional media
• Strong communication, presentation, and relationship-building skills, with the ability to influence collaborators without direct authority
• Demonstrated strong analytical skills are required
• Strong collaborator with a demonstrated ability to lead cross functional teams
• Proven ability to effectively manage multiple projects in a dynamic environment
• Exceptional attention to detail
• Disciplined and professional work ethic
• Respect and empathy for team members
• Ability to work under pressure
• Excellent written, oral, and interpersonal communication skills
• Ability to coordinate and support multiple stakeholders
• Ability to set priorities and be flexible in dynamic environment
• Cultural sensitivity and ability to work internationally
• Strong relationship building, communication, and influencing skills
• Should be committed and focused to succeed under challenging work environment

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Company Overview

Company H1B Sponsorship