Overview

Our organization provides specialized residential care for adults and/or children within the developmental services sector. We provide behavioural supervision and support mostly for people who are dual diagnosed (e.g., developmental need and a mental health issue).

A typical residence or “program” includes between two to four clients who are supported by direct support workers. Staff-to-client ratios vary based on client needs; most of our clients receive supervision and support 24 hours a day, 7 days a week. As such, most of our programs are considered continuous operations.

Family Options is seeking a highly organized and proactive Recruiting & Onboarding Coordinator to manage full-cycle recruitment and onboarding across multiple programs. This role is integral to ensuring programs are appropriately staffed with qualified candidates who align with the needs of individuals supported within our group home and community-based settings.

The ideal candidate understands the developmental services sector, has strong recruitment experience, and is confident managing multiple priorities in a fast-paced environment.

Key Responsibilities

• Post and manage job advertisements on recruitment platforms
• Review applications and shortlist qualified candidates
• Conduct phone screens and initial candidate assessments
• Coordinate and schedule interviews with Program Managers
• Conduct interviews when required
• Provide candidate summaries and recommendations to hiring managers
• Prepare and issue offer letters to successful candidates
• Conduct professional reference checks
• Monitor and manage onboarding progress through our HR Management System (HRMS), ADP
• Ensure all required documentation and compliance requirements are completed prior to start date
• Track staffing needs and collaborate with leadership to proactively support workforce planning
• Maintain accurate recruitment and onboarding records
• Track expiring documents and certifications and collect updated versions
• Work both independently and collaboratively within a team environment
• Participate in special projects and cross-functional initiatives to support organizational growth, talent strategy, and process improvement.
• Perform other related duties as assigned to support evolving recruitment priorities and business needs.
• Conduct reference checks and assist with employee file audits to ensure compliance, accuracy, and completion of documentation.

Education & Qualifications

Required:

• Minimum Diploma in Human Resources, Business Administration, or a related field
• Minimum 1–2 years experience in recruitment, onboarding, or human resources
• Strong knowledge of recruitment platforms and applicant tracking systems
• Experience working with HRMS systems (e.g., ADP, TalentLMS, ShareVision)
• Excellent organizational and communication skills

Strong Asset:

• Direct experience working in the Developmental Services sector
• Experience working in group home or residential settings (e.g., Direct Support Worker, Community Justice Services, or similar roles)
• Understanding of the operational and staffing needs within community-based support programs
• Knowledge of compliance requirements within a regulated care environment

Core Competencies

• Ability to assess candidate suitability for residential and community programs
• Strong attention to detail and documentation accuracy
• Professional, compassionate, and clear communication
• Ability to manage multiple priorities and deadlines
• Strong judgment and decision-making skills
• Ability to maintain confidentiality

Company: Family Options
Location: Remote
Position Type: Full-Time, 18-Month Contract
Schedule: Monday to Friday (Days)

Job Type: Full-time

Pay: $24.00-$27.00 per hour

Benefits:

• Work from home

Education:

• DCS / DEC (required)

Work Location: Remote