Patient Care Assistant At Kailash Colony Delhi

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We are looking for a Patient Care Assistants to enhance our patient services. In this role, you will be crucial in managing patient interactions and ensuring a seamless care experience. You will coordinate between patients and medical staff, handle documentation, and support the overall efficiency of our eye care services. Job Requirements Serve as the main point of contact for patients throughout their care journey Assist Consultants: Assisting doctors by taking notes and enter in EMR. Care Coordination: -Handling patient inquiries in the OPD, work with medical staff to ensure timely and appropriate care, explaining the treatment plan, medication and scheduling follow up appointments. -Ensure effective communication between patients, medical staff, and other departments i.e. Counseling, Billing & Front Office for cohesive care. Patient Support: Help patients navigate the healthcare system, explain procedures, address concerns, adherence to treatment and offer emotional support. Required Skills & Qualifications: • Previous working experience in a healthcare organization, preferably Eye Care organization. • Solid communication, interpersonal, and organizational skills. • Knowledge of medical terminology and healthcare systems. • Proficient in using electronic health/Medical records (EHR/EMR). • Compassionate and patient-centered approach. Perks and Advantages Positive salary commensurate with experience

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