Part Time Customer Support Executive – Evening Shifts – Delhi NCR

February 19, 2026

Other Jobs To Apply

No other job posts for this day.

Job Summary

SysTechCare Support is looking for dynamic, customer-oriented individuals to join our evening shift team as Part-Time Customer Support Executives. This role is ideal for students, fresh graduates, or professionals seeking flexible evening hours. As a Customer Support Executive, you will be the first point of contact for customers, assisting them with inquiries, issues, and service-related questions through calls, emails, or chats. You will play a crucial role in ensuring customer satisfaction and contributing to the overall success of our support operations.

Key Responsibilities

Respond to customer queries via phone, email, or chat in a timely and professional manner.
Resolve product or service issues by clarifying customer concerns, determining the cause, and offering effective solutions.
Maintain accurate records of customer interactions and transactions using the internal CRM system.
Escalate unresolved issues to the appropriate internal teams when necessary.
Follow up with customers to ensure complete resolution and satisfaction.
Adhere to company policies and guidelines related to customer service and data confidentiality.
Provide feedback to improve customer experience and service efficiency.

Required Skills and Qualifications

Minimum 12th Pass or currently pursuing graduation.
Excellent verbal and written communication skills in English and Hindi.
Basic computer literacy, including familiarity with MS Office and email communication.
Strong interpersonal skills and a calm, patient approach toward handling queries.
Ability to multitask and work efficiently in a fast-paced environment.

Experience

Freshers are welcome.
Prior experience in customer service, BPO, or call center roles will be an added advantage.

Working Hours

Shift Timing: 5:00 PM to 10:00 PM
Working Days: Monday to Saturday (Sunday off)
Flexible scheduling options available for college-going candidates.

Knowledge, Skills, and Abilities

Understanding of customer service principles and practices.
Ability to empathize with customers and remain composed under pressure.
Good problem-solving and active listening skills.
Familiarity with CRM systems (preferred but not mandatory).
Strong work ethic and a team-oriented mindset.

Benefits

Attractive part-time salary with performance-based incentives.
Training and support provided for all new joiners.
Certificate of experience upon successful completion of tenure.
Opportunity for full-time conversion based on performance.
Friendly and inclusive work environment.
Convenient office location accessible via public transport.

Why Join SysTechCare Support?

At SysTechCare Support, we believe in empowering our team through flexibility, growth opportunities, and a culture of respect and learning. Whether you are looking to start your career, earn alongside your studies, or re-enter the workforce, we provide a platform to enhance your communication skills and gain practical experience in the customer service domain.

How to Apply

Interested candidates can send their updated resume to us with the subject line: Application for Part-Time Customer Support Executive – Evening Shift
Alternatively, you may walk in for an interview at our Delhi NCR office between 11:00 AM and 4:00 PM from Monday to Saturday.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...