Part-time Cashier/Retail Associate

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The Cashier/Stock/Front End Associate is responsible for overseeing all front-end operations, cashiering duties, and stock replenishment in a high-volume wine and spirits retail store. This position requires excellent customer service skills, attention to detail, and the ability to manage a team effectively.

Responsibilities

Cashiering

  • Operate cash register and process customer transactions accurately and efficiently
  • Handle cash, credit/debit card, and other payment methods
  • Resolve customer issues or complaints in a professional and courteous manner
  • Maintain cash drawer accountability and balance drawers at the end of each shift

Stock Management

  • Monitor inventory levels and restock shelves, coolers, and displays as needed
  • Receive and process incoming merchandise shipments
  • Ensure proper stock rotation and organization of products
  • Maintain a clean and organized stockroom and sales floor

Front End Management

  • Supervise and train front-end staff, including cashiers and stock associates
  • Create staff schedules and assign tasks to ensure adequate coverage
  • Ensure adherence to company policies, procedures, and safety regulations
  • Maintain a positive and productive work environment for the front-end team
  • Analyze sales data and implement strategies to improve customer experience and sales performance

Customer Service

  • Provide exceptional customer service and ensure a positive shopping experience
  • Assist customers with product selection, recommendations, and inquiries
  • Stay up-to-date with product knowledge and industry trends
  • Handle customer complaints and resolve issues promptly and professionally

Qualifications

  • High school diploma or equivalent; college degree in a related field is preferred
  • Minimum of 2 years of experience in a retail environment, preferably in a wine and spirits store
  • Strong leadership and supervisory skills
  • Excellent communication and interpersonal abilities
  • Proficient in cash handling and basic math skills
  • Ability to lift and move heavy cases of merchandise (up to 50 lbs)
  • Familiarity with point-of-sale (POS) systems and inventory management software
  • Availability to work flexible schedules, including some holidays and weekends

Additional Requirements

  • Passion for the wine and spirits industry
  • Commitment to providing outstanding customer service
  • Ability to work in a fast-paced, high-volume retail environment
  • Strong problem-solving and decision-making skills
  • Attention to detail and organizational skills

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Application Question(s):

  • Are you at least 21 years old?
  • How many hours are you willing to work per week?
  • What days of the week are you available to work?
  • Do you own a car?

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Ability to Relocate:

  • East Walpole, MA 02032: Relocate before starting work (Required)

Work Location: In person

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