<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b><u>Job Description</u></b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>RBCx pursues big, bold ideas and leverages RBC's extensive experience, network, and capital to empower tech trailblazers to compete harder and grow faster. We know building great businesses takes more than just capital, which is why our four pillars – Banking, Capital, Platform, and Ventures – combine to make us the go-to backer of Canadian innovation. In 2020, we were named by Fast Company as one of the 100 Best Workplaces for Innovators and we’re looking for team members with the curiosity to explore, the capabilities to build and capacity to help us deliver our mission. </p><p>  </p><p>Dr.Bill is a growing healthcare technology company that provides fast, accurate, and reliable medical billing software and services for Ontario physicians. Our billing platform maximizes revenue for physicians while saving them time.</p><p></p><p><b>WHAT IS THE <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">OPPORTUNITY?  </span></b></p><p> In this dynamic role, the successful candidate will work with our Ontario Billing Operations Team to provide exceptional service to our customers and grow the Dr.Bill brand of excellence. At work, this position will manage medical billing claims including refusals and rejections, communicate with physicians to problem solve any inquiries, proactively use billing skills and knowledge to provide a positive experience working both individually and as a team. This position is full-time, permanent, with a remote working environment. </p><p></p><p>What you’ll be doing </p><p>• Process medical claims </p><p>• Resolve issues effectively </p><p>• Provide assistance in billing  </p><p>• Respond to inquiries in a timely manner </p><p>• Coach physicians on OHIP Billing  </p><p></p><p><b>WHAT DO YOU NEED TO SUCCEED? </b></p><p><b>Must-haves: </b></p><ul><li>Proven OHIP Billing work experience (2+ years) </li><li>4+ years of administrative and customer service experience </li><li>Excellent communication and problem-solving skills </li><li>Strong organizational and time management skills </li><li>Great attention to detail and customer-focused mindset </li><li>A strong understanding of general computer knowledge </li><li>Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">simultaneously. </span></li><li>Outstanding personal skills and be able to work well in a team </li></ul><p><b><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Nice-haves:  </span></b></p><ul><li>Completion of certified courses - Medical Billing or <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">equivalent  </span></li><li>Remote work <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">experience  </span></li></ul><p>  </p><p><b>What’s in it for you? </b></p><p>We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. </p><ul><li>A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable </li><li>A remote working environment </li><li>The tools you need to stay connected, work collaboratively, and design efficiently </li><li>A dedicated Team Leader who will support, coach, and work with you to develop an individual career growth plan </li><li>Ability to make a difference and lasting impact </li><li>Work in an agile, collaborative, progressive, and high-performing team </li></ul><p>#RBCx</p><p>#LI-SP</p><p>#Dr-Bill</p><p></p><p></p><p style="text-align:left"><u><b>Job Skills</b></u></p>Active Learning, Adaptability, Communication, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Medical Billing, Medical Billing Software, Problem Solving, Product Services, Teamwork, Time Management<p></p><p></p><p style="text-align:left"><u><b>Additional Job Details</b></u></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Address:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>20 KING ST W:TORONTO<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>City:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Toronto<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Country:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Canada<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Work hours/week:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>37.5<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Employment Type:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Full time<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Platform:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>PERSONAL & COMMERCIAL BANKING<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Type:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Regular<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Pay Type:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Salaried<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Posted Date:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>2026-02-24<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Application Deadline:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>2026-03-05<p style="text-align:left"><span class="emphasis"><u><b>Note</b></u><b>:</b></span> <i>Applications will be accepted until 11:59 PM on the day prior to the application deadline date above</i></p><p></p><p></p><p style="text-align:left"><b>I</b><b><b>nclusion</b> and Equal Opportunity Employment</b></p><p style="text-align:inherit"></p><p style="text-align:left">At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.</p><p></p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Join our Talent Community</b><br><br><span>Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.</span><br><br><span>Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at <a href="https://jobs.rbc.com/ca/en" target="_blank" rel="noopener noreferrer">jobs.rbc.com</a>.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p>RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.</p>