Medical Benefit Review Services Associate III (Region 2, 3 or 7)

February 27, 2026

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About the position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. As a Medical Benefit Review Services Associate, Region 2, 3 or 7, you will help disadvantaged and disabled adults access better healthcare services to maintain their independence and continue living in their homes. If you are assigned to Region 2, you will travel to assist individuals in the Louisiana parishes of Ascension, East Baton Rouge, East Feliciana, Iberville, Point Coupee, West Baton Rouge, and West Feliciana. If you are assigned to Region 3, you will travel to assist individuals in the Louisiana parishes of Assumption, Lafourche, St. Charles, St. James, St. John the Baptist, St. Mary, and Terrebonne. If you are assigned to Region 7, you will travel to assist individuals in the Louisiana parishes of Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, and Webster.

Responsibilities

Perform in-home assessments for applicants and participants of long-term personal care services (LT-PCS).
Offer choice counseling for Home and Community-Based Services (HCBS) to those who request it.
Provide applicants with an overview of the Long-Term Care Program.
Create a Person-Centered Plan of Care that is based on individual needs.
Complete client monitoring surveys as part of the quality management process.
Help you get IHC Certified with the LA Department of Health and Hospitals.

Requirements

Have a bachelor’s degree in health and human services, social work, sociology, psychology, or a related field.
Demonstrate quality communication skills, both oral and written.
Show a desire to work with the public.
Be a Louisiana resident.
Have reliable transportation.
Possess a valid driver’s license, auto insurance, and be able to travel daily within your assigned region.

Nice-to-haves

Have experience in health-related social and/or human services.
Have experience working with older adults or individuals with disabilities.

Benefits

Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

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