Market Intelligence Program Manager

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<strong>About Stripe<br><br></strong>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.<br><br><strong>About The Team<br><br></strong>Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch.<br><br>Market Intelligence is embedded within Product Marketing and provides product and GTM leadership with insights, analysis, and recommendations to enhance product-market fit and position Stripe effectively in the market. We are looking for a member of the team who will define the team’s interlock with sister functions across Stripe, lead strategic initiatives to improve Stripe’s market position, and clearly articulate product and GTM priorities to inform strategic investments around what we build and for whom.<br><br>What you’ll do<br><br>In this role, you will create the connective tissue between Market Intelligence and other cross-functional teams at Stripe such as GTM, Product, and Sales Ops. You will own the design, management, and execution of a competitive program that is effective, well understood, and observable.<br><br><strong>Responsibilities<br><br></strong><ul><li>Effectively work cross-functionally to shape the program to meet internal user needs and design an engagement framework that intentionally maps all of the touchpoints and use-cases between our cross-functional partners and Market Intelligence at Stripe. Coordinate initiatives to align plans and timelines.</li><li>Execute on the technology roadmap for Market Intelligence by working across Internal Systems, Data Science, and Sales Ops to automate our reporting, KPIs, and insights. </li><li>Drive competitive GTM execution by triaging deals-in-flight, bringing in the right cross-functional stakeholders, and developing a treatment plan for Stripe to win</li><li>Contribute to product decision-making and roadmap prioritization by partnering with product operations and product management<br><br><br></li></ul>Who you are<br><br>We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.<br><br><strong>Minimum Requirements<br><br></strong><ul><li>10+ years of experience in program management, sales operations, process improvement, management consulting or competitive intelligence</li><li>8+ years of experience building or supporting GTM programs, processes, or workflows</li><li>A strong track record of delivering global transformational, complex programs in a changing, ambiguous environment which have delivered quantifiable business impact</li><li>Experience working with B2B sales teams; preferably in technology, infrastructure, or platform companies</li><li>Excellent analytical, presentation, and communication experience, influencing across all levels. You set a high-bar in terms of communication effectiveness.</li><li>Ability to influence cross functional stakeholders to align and executive on common objectives.<br><br><br></li></ul>Hybrid work at Stripe<br><br>This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).<br><br>In-office expectations<br><br>Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.<br><br>Working remotely at Stripe<br><br>A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.<br><br>Pay and benefits<br><br>The annual US base salary range for this role is $174,200 - $261,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.<br><br>Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.<br><br>Hybrid work at Stripe<br><br>This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).<br><br>In-office expectations<br><br>Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.<br><br>Working remotely at Stripe<br><br>A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...