Landscape Director of Field Operations

March 11, 2026

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Director of Field Operations: Landscape Construction & MaintenanceService Area: Baltimore Metro/Hartford CountyPosition Overview: The Director of Field Operations is a key leadership role responsible for overseeing all field operations for both landscape construction and maintenance divisions. This position ensures that projects are executed efficiently, safely, and to the highest quality standards. The Director of Field Operations provides strategic direction, supports crew leaders, and drives operational excellence through proactive planning, effective communication, and strong leadership. Key Responsibilities:Field Operations Management· Oversee day-to-day field operations for landscape construction and maintenance projects.· Coordinate scheduling, staffing, and resource allocation to ensure timely and efficient project execution.· Collaborate with project managers, account managers, and crew leaders to support project timelines and objectives.Quality Control & Standards· Conduct routine site inspections to ensure work meets company quality standards, client expectations, and industry standards.· Identify and resolve issues proactively, providing field guidance and recommending improvements.· Implement, monitor, and refine quality control processes to drive continuous improvement.Site Visits & Client Support· Perform regular site visits to assess progress, address concerns, and ensure adherence to project scopes.· Support client-facing team members during walkthroughs, punch lists, and project turnovers.· Assist in resolving client issues promptly and professionally.Crew Leadership & Development· Supervise and mentor crew leaders and field staff, ensuring performance expectations are met.· Provide ongoing training, coaching, and operational support to build a high-performing field team.· Foster a positive, safe, and productive work environment consistent with company values.Operational Efficiency, Technology & Safety· Ensure compliance with all safety protocols and promote a strong safety culture across all job sites.· Oversee equipment usage, maintenance, and material coordination to minimize downtime.· Utilize CRM and operational software (LMN) for scheduling, job tracking, time management, estimating, and reporting.· Leverage technology to improve workflow efficiency, communication, and field accountability.

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