Information Desk

February 26, 2026

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FACILITY OVERVIEW:
The UPMC Lemieux Sports Complex is a first-of-its-kind, hockey specific training facility located just north of Pittsburgh in Cranberry Township, Pennsylvania. A joint venture between the Pittsburgh Penguins and their world-renowned sports medicine partner, UPMC (formerly University of Pittsburgh Medical Center), the $70 million complex will be the first medical facility in the country to focus specifically on hockey-related training, testing, rehabilitation and injury prevention.

The new practice home for the NHL Penguins will include two NHL-sized ice rinks, professional locker rooms, an NHL-quality weight room and fourteen locker rooms. In addition, the facility includes 1,500 square feet of hockey skills training space that features a Rapidshot System, three Rapidhands training stations and a sixty-six foot resistance skating lane. The facility will also be the home ice for the Pittsburgh Penguins Elite Tier I youth program.

The medical facility will feature 50,000 square feet of clinical space for training, testing and therapy from some of the world’s leading doctors and specialists. It will offer expert care in orthopaedics, concussion management, physical and occupational therapy, imaging and sports-performance training, making it the premier facility in North America for elite hockey training.

ORGANIZATION’S CORE VALUES & EMPLOYEE ATTRIBUTES:

Driven to be successful on and off of the ice
Have a positive, winning attitude
View our team and facilities as regional assets and treat our partners as stakeholders
Give back to our community
Think outside-of-the-box
Work as a team and value individual contributions
Do everything with integrity
Always looking to improve

TITLE: Information Desk
DEPARTMENT: Administration
ACOUNTBALE TO: Programming Manager
BASED AT: UPMC Lemieux Sports Complex

SUMMARY:
The UPMC Lemieux Sports Complex is looking for qualified part-time Information Desk staff. Information Desk staff are responsible for providing an outstanding customer service experience, performing administrative tasks and assisting with skate rental.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Welcome and assist all customers
Have a thorough understanding of facility events and programs
Distribute and collect locker room keys and rental skates
Answer the phone and ensure customer questions are answered professionally and accurately
Manage customer transactions and payment utilizing Point of Sale system
Perform basic administrative duties
Maintain a clean safe environment for employees and customers

QUALIFICATIONS & SKILLS REQUIRED:

Must be at least 16 years old
Those under 18 must have a valid work permit
Outstanding customer skills
Must be able to work nights and weekends
Punctuality and reliability are a must

COMPENSATION:

Based on experience

APPLICATION:

Please submit your resume or summary of experience and qualifications to dhuttinger@pittsburghpenguins.com

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