Front Desk Host & Kids Activity Leader (Whitchurch-Stouffville / York Region)

March 9, 2026

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PlayLab is a modern play café and edutainment space where play meets learning. We are looking for a warm, responsible, and organized individual who loves children and enjoys creating positive experiences for families.

This role is perfect for someone who enjoys both customer service AND interacting with kids — not a sit-behind-a-desk job.

What You’ll Do

You are the face of the space. Families should feel welcomed the moment they walk in.

Front Desk & Customer Experience

Greet and check-in families
Answer questions about memberships, parties & programs
Handle bookings, payments and phone/text inquiries
Keep front desk organized and tidy
Help parents feel comfortable and taken care of

Sales & Communication

Explain birthday party packages and programs
Recommend add-ons and memberships naturally
Follow up with interested parents
Build relationships with returning families

Kids Interaction & Activities

Supervise play when needed
Lead small group activities (crafts, simple dance, games, story time)
Support birthday parties and events
Help children feel safe and included

Daily Operations

Light cleaning & resetting play areas
Organizing materials and supplies
Preparing craft tables / activity stations

We’re Looking For Someone Who

Is warm, friendly and naturally welcoming
Is organized and responsible
Communicates clearly and confidently
Enjoys talking to parents (not shy)
Loves working with children
Notices what needs to be done without being told
Can multitask in a busy environment

Preferred (Not Mandatory)

ECE (Early Childhood Education) or currently studying
Experience working with kids (daycare, camp, tutoring, programs)
Experience in customer service or sales
Comfortable leading simple crafts, games, or dance activities

Schedule

Weekdays approximately 12:00 PM – 7:00 PM
Occasional weekends / events

Why This Job is Different

This is not a typical reception job.
You will become part of families’ weekly routine and children will know you by name.

We are building a positive community space — we want someone who truly enjoys people, not just a paycheck.

To Apply

Please send a short message telling us:

Your experience with kids
Why this role fits your personality
Your availability

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$20.00 per hour

Work Location: In person

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