FOS-SLC Flight Ops ACC Tower Liaison, DPS

February 24, 2026

Other Jobs To Apply

No other job posts for this day.

UNITED STATES, GEORGIA, ATLANTA

DELTA PROFESSIONAL SERVICES

17-NOV-2025

REF #: 30525

HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)

The Flight Operations ACC Tower Liaison serves as a subject matter expert supporting Line Operations, the SLC Chief Pilot Office and Delta Professional Services (DPS). This part-time role is based in Atlanta (ATL) and assigned to Salt Lake City (SLC), providing operational support within the Airport Customer Center (ACC). The Liaison plays a critical role in real-time flight operations, ensuring coordination and communication between pilots, ACC teams, and other operational departments.

Key Responsibilities

Act as the primary point of contact for pilots regarding operational issues at ACC.
Support pilots during safety-related events, MCC coordination, and conflict resolution.
Facilitate cross-divisional communication within ACC to resolve operational challenges.
Liaise with CPO and other departments to ensure timely problem resolution.
Monitor operational communication channels to mitigate disruptions.
Analyze flight schedules and collaborate with ACS to identify and address operational impacts.
Monitor and assist with DOT 3/4 compliance.
Evaluate pushback delays for accuracy and identify operational trends.

Shift Structure

Coverage is provided 24/7, 365 days a year through one daily shift.

BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING

Space Available Personal Travel to include eligible dependents.
Medical, Dental and Vision Plans available.
Profit Sharing
401(k) match (following one year of service).

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

Former Delta pilot.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces a diverse set of people, thinking and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

Preferred Skills & Experience
Chief Pilot experience
Check Airman
Extensive international flying experience, including familiarity with global airspace, regulations, and operational procedures
Strong organizational and leadership capabilities.
Familiarity with Flight Operations infrastructure.
Excellent communication and presentation skills.
Proficiency in Office 365 and Delta/DPS software.
Ability to work in a fast-paced, detail-oriented environment.
Experience with Microsoft Office, Smartsheet, DBMS, OSS.
Core Competencies
Analytical Thinking: Solves problems using logic and reasoning.
Problem Solving: Makes critical decisions within company procedures.
Attention to Detail: Produces compliant, error-free work on time.
Diversity & Inclusion: Works respectfully with all individuals.
Integrity: Maintains high ethical standards.
Innovation: Thinks strategically and creatively.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...