Field Service Representative - Medical Imaging (Remote - St. John's Newfoundland)

March 11, 2026

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About the position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Come and join our global team as a Field Service Representative servicing our medical diagnostic imaging equipment. This remote role is based in St. John's, Newfoundland (candidates in the surrounding areas and surrounding communities of Corner Brook, Newfoundland will also be considered). As a Field Service Representative, you will be responsible for: Servicing, maintaining and commissioning of medical diagnostic imaging equipment Promptly following up and following through to customer resolution Displaying a high level of critical thinking to bring successful resolution to complex problems Controlling and completing electronic documentation Guiding the maintenance of tools, testing equipment and calibrating material Planning and scheduling of service and maintenance duties Interfacing with customers to provide quality service and support This position may suit you best if what is below sounds familiar and appealing to you, in addition to wanting to develop your career with Healthineers. Able to multitask and work in a fast-paced environment Accurate and displays strong attention to detail Demonstrates ownership and accountability Exceptional communication skills Excellent planning, critical thinking and time management skills

Responsibilities

Servicing, maintaining and commissioning of medical diagnostic imaging equipment
Promptly following up and following through to customer resolution
Displaying a high level of critical thinking to bring successful resolution to complex problems
Controlling and completing electronic documentation
Guiding the maintenance of tools, testing equipment and calibrating material
Planning and scheduling of service and maintenance duties
Interfacing with customers to provide quality service and support

Requirements

Biomedical Electronics or Electronics Technologist or equivalent diploma
Solid computer skills
Customer service experience
Valid driver’s license
Clearance to travel domestically and internationally for onsite customer support and training purposes (without restrictions)
Must have a valid passport

Nice-to-haves

Field service experience in the medical technology sector is an asset

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