EMS Ambulance Software Liaison (Remote / Flex Schedule)

March 5, 2026

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Requirements (Summary):

Paramedic / EMT / Dispatcher / EMS background required
Strong communication and relationship skills

What This Role Is (And Isn't)

As an EMS Software Liaison, you are the local, trusted connection between EMS agencies in your area and Unified Solutions. You own the relationship.

This is not a sales job. You will not cold call, push products, hit quotas, or "close" anything. Our first application is always free, so you're never asking anyone to spend a dime. Your role is to build and maintain relationships with agencies you know or naturally connect through your EMS background. When an agency wants a deeper look, our internal specialists handle demos, onboarding, and technical support.

You own the relationship. We handle the rest.

What You'll Actually Do (~2 Hours/Week)

Have conversations with people you know about what's working and what's not
Make warm introductions between agencies and our team when it makes sense
Share short videos or resources when an agency is curious
Follow up casually to make sure agencies feel supported... not pressured
Surface situations where free or low-cost tools could genuinely help

No pipeline management. No CRM grind. No technical expertise required.

How We Support You

You're never on your own. Our team includes sales specialists for demos and closing, product experts for technical questions, customer support for onboarding, branded materials you can share, and short training videos for every tool. You focus on relationships... we handle everything else.

Compensation

$20/hour during training and onboarding
30% commission on first-year software revenue from agencies you connect
10% ongoing residual commission in subsequent years, as long as you remain their point of contact

Many liaisons help just 2–3 agencies per year and it adds up meaningfully over time.

Requirements

Active or recent experience in EMS or dispatch (EMT, paramedic, dispatcher, EMS officer, or similar role)
Strong interpersonal skills (people in your EMS community know and trust you)
Reliable follow-through and a genuine desire to help agencies access better tools

Preferred (Not Required)

Leadership experience (chief, captain, supervisor, training officer)
Experience using, training on, or consulting for EMS software
Established relationships across multiple agencies in your region

About Unified Solutions

Unified Solutions is a software company built by and for the first responder community.

Founded in 2014, Unified Solutions builds software for EMS agencies, fire departments, and health departments across 29 states, multiple countries, and multiple languages.

Our first application is always FREE, absolutely no cost, no commitment. We'd rather help you build relationships than nickel-and-dime your agencies

To-Learn-More:

Intro-Videos:

Job Type: Part-time

Pay: $20.00 - $50.00 per hour

Expected hours: 2 – 4 per week

Benefits:

Flexible schedule

Application Question(s):

(Required) Briefly describe your EMS experience, including your roles and years in the industry.
(Required) What about how this role works appeals to you?

Work Location: Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...