<p style="text-align: justify;"><span style="color: rgb(0,0,0);">Under general supervision, enforces laws and regulations governing the parking of vehicles on public streets and the downtown parking garage; and performs related duties as required. Create a friendly atmosphere for visitors to Downtown Tyler and assist with their parking needs and questions regarding their visit to the City and surrounding area.</span></p><div style="text-align: justify;"><strong><span style="color: rgb(0,0,0);">1. Enforce the Parking Ordinances for the City of Tyler.</span></strong></div><ul style="list-style-type: disc;margin-left: 0.5in;"><li style="text-align: justify;"><span style="color: rgb(0,0,0);">Patrols an assigned area on foot and by vehicle to issue citations to vehicles parked overtime or otherwise illegally parked.</span><li style="text-align: justify;"><span style="color: rgb(0,0,0);">Keep records, establish and maintain effective working relationships with other City employees and the general public.</span><li style="text-align: justify;"><span style="color: rgb(0,0,0);">Maintains records of citations issued.</span><li style="text-align: justify;"><span style="color: rgb(0,0,0);">Gives testimony in court regarding parking citations.</span><li style="text-align: justify;"><span style="color: rgb(0,0,0);">Must be able to keep accurate and timely records.</span><li style="text-align: justify;"><span style="color: rgb(0,0,0);">Explain parking citations as needed.</span><li style="text-align: justify;"><span style="color: rgb(0,0,0);">Direct visitors and employees to parking areas meeting their needs.</span></ul><div style="text-align: justify;"><span style="color: rgb(0,0,0);"><strong>2. Customer service specialists.</strong></span></div><ul style="list-style-type: disc;"><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Trained in appropriate and helpful responses, customer service, etc. Emphasis on customer service rather than enforcement.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Direction assistance, dead battery assistance and vehicle location assistance Courtesy tickets instead of fines in some cases.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Visit with downtown businesses and residents to get their pulse on how things are working before parking issues come to a head.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Create a harmonious relationship between staff and visitors.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Assist with making change if needed for customers.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Be sensitive to the time-consuming nature of certain types of businesses such as salons, and staff communicates with business owner(s) regularly about meters that are about to expire.</span></ul><div style="text-align: justify;"><span style="color: rgb(0,0,0);"><strong>3. Assist with the marketing efforts for downtown Tyler.</strong></span></div><ul style="list-style-type: disc;"><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Assist with creation and maintenance of an attractive and informative web page regarding downtown parking.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Assist with the creation and distribution of downtown maps and parking options.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Pass out info on upcoming events for downtown.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Assist with street closure notification with downtown businesses.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Assist with street beautification -- notifying of dead plants, weeds, pick up trash when needed.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Volunteer information and recruitment for downtown activities.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Any other services that may be required by Liberty or the Main Street program.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Must be able to work outdoors in all kinds of weather.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Must be able to walk and stand up to 4-hours daily, bend and sit for up to hours daily, lift and carry 10 pounds up to 2-hours daily: occasionally twist, turn, kneel and balance.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Must be able to climb a ladder to assist with signage.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Report to the Director any problems that arise during the course of employment.</span><li style="margin-left: 40.0px;text-align: justify;"><span style="color: rgb(0,0,0);">Schedule is Monday-Friday 8am- 5pm, no overtime.</span></ul><p style="text-align: justify;"><u><strong><span style="color: rgb(0,0,0);">Education & Experience:</span></strong></u><span style="color: rgb(0,0,0);"> </span><span style="color: rgb(0,0,0);">High School diploma or GED required. Must have strong customer service skills. Must have basic computer and office phone skills. Must be able to safely operate a passenger vehicle. Must possess a valid Texas Class “C” Driver’s License with a clear driving record.</span></p><div style="text-align: justify;"><span style="color: rgb(0,0,0);">It is the policy of the City to recruit, employ and to provide compensation, promotion, and other conditions of employment without regard to race, color, religion, sex, age, national origin, disability, genetic information or status as a Vietnam era or special disabled veteran, recently separated veteran, and other protected veteran. The City affirms that employment decisions shall be made only on the basis of a person's ability to perform the essential functions of the job. This position does require presence in the office to perform the essential functions of the job. The City shall continually review its employment practices and personnel procedures and take positive steps to assure that equality of employment opportunity in the City of Tyler, Texas is a fact as well as an ideal.<br> <br>The City of Tyler will accept two years of relevant experience in place of each year of college required in the job description. Four years of relevant experience will be considered in place of an Associate's Degree, and eight years of relevant experience will be considered in place of a Bachelor's Degree. Any experience required in the Minimum qualifications is in addition to years of experience substituted for a degree.<br> <br>The City of Tyler supports a policy of a drug and alcohol free workplace.  All candidates are subject to pre-employment testing, which may include, but is not limited to, Drug and Alcohol Screenings, Work Fitness Evaluation, Criminal Background Check, and Consumer Report/Credit Check.<br> <br>No person under eighteen (18) years of age will be employed in any regular full-time position. Persons under eighteen (18) years of age may be employed in temporary or regular part-time positions, if they furnish the City with a minor's release (Form 2-2) and are approved by the City Manager. No person under eighteen (18) years of age will be employed in any position requiring the operation of a City motorized vehicle.</span></div><div style="text-align: justify;"><br></div><div style="text-align: justify;"><span style="color: rgb(0,0,0);">This posting is subject to be removed at the discretion of the department providing the position.</span></div>