Digital Marketing Operations Intern (Summer)

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<strong>Overview</strong><br><br><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;">AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, <em>AARP The Magazine</em> and the <em>AARP Bulletin</em>.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;">Are you a digital marketing or communications student with an excellent eye for detail and strong writing and communication skills? The <strong>Digital Customer Relationship Management team</strong> seeks an enthusiastic marketing student to assist our full-time staff with daily email and SMS marketing support. Though this role encompasses diverse digital marketing tasks, it will primarily focus on the candidate's experience and skill sets. We're looking for candidates who are quick, eager learners and have a background in digital marketing and/or communication. This paid internship is for <strong>Summer</strong> <strong>2026</strong>.</span></p> <br><strong>Responsibilities</strong><br><br><ul><li><span style="font-family: verdana, geneva; font-size: 10pt;" data-preserver-spaces="true">Assist with short message service (SMS) marketing, email communications, and management</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;">Collaborate with a variety of internal clients and external agencies to help meet their marketing objectives</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;" data-preserver-spaces="true">Gain experience working with leading marketing software such as Salesforce Marketing Cloud, Adobe Target, SharePoint, JIRA, Confluence, Tableau, and CoPilot (AI) </span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;">Prepare executive-level presentations while learning important management skills, including project management, meeting management, budgeting, and reporting</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;">Improve the customer experience by mapping journeys, monitoring listening platforms, and sharing insights</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;">Proof emails and SMS campaigns, create and manage content on internal sites, and help with tracking and analytics</span></li></ul> <br><strong>Qualifications</strong><br><br><ul><li><span style="font-size: 10pt; font-family: verdana, geneva;">Prospective interns must be currently enrolled in a degree program at an accredited college or university; be considered rising undergraduate juniors or seniors, graduate students, or post-doctoral students; and remain academically enrolled throughout the internship</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Pursuing a degree in marketing or a related field, digital marketing preferred</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;" data-preserver-spaces="true">Experience creating marketing plans, relevant coursework, and managing projects in a work or classroom setting</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Ability to work with internal stakeholders, including business unit leads, digital channel leads, and Product, Development, Membership, or Analytics team members</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;" data-preserver-spaces="true">Creative thinking and problem-solving; leveraging technology to solve business problems in a production environment</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;" data-preserver-spaces="true">Prior experience with email, social, or mobile marketing preferred</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;" data-preserver-spaces="true">Strong organizational and documentation skills, i.e., note-taking, QA/Testing documentation</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;">AARP will not sponsor an employment visa for this position at this time.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;"><strong>Additional Requirements</strong></span></p><ul><li><span style="font-family: verdana, geneva; font-size: 10pt;">Regular and reliable job attendance</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;">Exhibit respect and understanding of others to maintain professional relationships</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;">Independent judgment in evaluation options to make sound decisions</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;">Home office environment with the ability to work effectively surrounded by moderate home environment noise</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;"><strong>Compensation and Benefits</strong></span></p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;">The hourly range is $18 for undergraduates, $21 for graduate students, and $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;"><strong>Equal Employment Opportunity</strong></span></p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;">AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.</span></p>

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