United Airlines is a leading global airline renowned for its expansive network, commitment to safety, and exceptional customer service. Headquartered in the United States, United Airlines connects millions of passengers to destinations worldwide. With a focus on operational excellence and passenger satisfaction, United continues to be a major player in the aviation sector. The company prides itself on fostering a diverse and inclusive environment where employees are empowered to innovate and exceed expectations. United Airlines operates a vast hub in Seattle, WA, which serves as a critical junction for domestic and international flights. United Airlines is currently hiring for the position of Customer Service Agent based in Seattle, WA. This entry-level role offers a tremendous opportunity for individuals eager to launch their careers in the airline and customer service industry. The role encompasses a variety of responsibilities centered on service recovery, passenger support, and hospitality. As a Customer Service Agent, you will be at the frontline, providing expert assistance to passengers at ticket counters, baggage service offices, and boarding gates. Your primary duties will include checking in passengers, verifying travel documents, and managing ancillary sales such as seat upgrades and baggage fees. A significant aspect of the role involves service recovery, where you will proactively manage re-bookings and solutions during flight delays or cancellations to ensure optimal passenger experience. This position offers a competitive salary ranging approximately from $40,000 to $60,000 annually, equivalent to about $24 per hour. Aside from the lucrative pay, employees benefit from a comprehensive benefits package which includes medical, dental, and vision coverage, retirement plans with company match, profit sharing, and exceptional global travel privileges. The role requires working in a dynamic, fast-paced environment where employees must navigate high volumes of passengers, multitask between systems, and remain composed under pressure. The Customer Service Agent role is based at one of United's major hubs in Seattle, a central location for the airline's operations on the West Coast. Given the 24/7 nature of airline operations, this position requires flexibility with working hours including early morning shifts starting as early as 4 AM, late-night shifts ending at 11 PM, as well as weekend and holiday schedules. United Airlines provides comprehensive paid training on-site to equip new hires with the necessary operational knowledge, service recovery techniques, and software skills essential for success. This role not only offers a pathway to gain practical experience in the aviation and travel industry but also lays a solid foundation for career advancement within the company. Joining United Airlines means becoming part of a team that leads the way with customer-centric solutions, compassion, and dedication to operational success. This is an immediate consideration position perfect for entry-level candidates who are motivated, adaptable, and committed to delivering outstanding passenger support. Working with United Airlines in Seattle positions you at the heart of the airline industry, surrounded by passionate professionals and opportunities for professional growth.

• entry level experience
• availability for early, night, weekend, and holiday shifts
• ability to stand for extended periods
• strong interpersonal skills
• ability to work under pressure
• willingness to learn and adapt
• legal authorization to work in the united states