Customer/Billing Tester

March 5, 2026

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DS Technologies Inc is looking for Customer/Billing Tester role for one of our premier clients.

Job Title: Customer/Billing Tester

Location: Syracuse, NY or Waltham, MA / Remote

Job Type: Contract
Only W2

Job Description:
We are seeking an experienced Customer/Billing Tester to join our team supporting National Grid. The ideal candidate will have a strong background in energy utilities and experience testing customer billing processes.

Key Responsibilities:

Design, develop, and execute test cases for customer billing systems.
Validate billing processes, including invoice generation, payment processing, adjustments, and account management.
Identify, document, and track defects and issues in the billing system.
Collaborate with functional and technical teams to understand business requirements and system functionality.
Participate in system, integration, regression, and user acceptance testing.
Ensure compliance with industry standards and company policies related to billing processes.

Required Skills / Qualifications:

Strong experience in Customer/Billing testing in the energy/utilities domain.
Knowledge of billing systems, customer account management, and utility processes.
Experience with test management and defect tracking tools.
Strong analytical, problem-solving, and communication skills.
Ability to work independently and in a remote or hybrid environment.

Preferred:

Prior experience with National Grid or other large energy utilities.
Familiarity with automated testing tools.

This is a remote position.

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