Clerk I, II or III

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Overview

Performs a variety of clerical duties including typing, entering data, filing, copying and faxing documents.  Greets, assists, interviews and/or directs the public, applicants and/or clients.  Verifies various types of information for accuracy.  Prepares and delivers outgoing mail and stamps, sorts, logs and distributes incoming mail.   


Qualifications

EDUCATIONAL REQUIREMENT 

High school diploma or general education degree (GED).

 

EXPERIENCE REQUIREMENT  

Six months experience is required.

 

COMPUTER SKILLS

An individual should have knowledge of Database and Word Processing software.

 

CERTIFICATES, LICENSES, REGISTRATIONS 

A driver's license may be required to work in some departments.  If so, the applicant must possess a valid driver's license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating. 

 

OTHER SKILLS AND ABILITIES 

Ability to type 30 words per minute may be required and if so, must be verified by successfully completing a typing test.  Must have the ability to operate standard office machines.  Must have good working knowledge of the basic principles of filing.  Must have the ability to deal professionally and pleasantly with the public.

 

OTHER QUALIFICATIONS

Employee must not and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG’s Cumulative Sanction Report, or the GSA’s List of Excluded Providers, or listed on the OIG’s List of Excluded Individuals/Entities (LEIE).

 

PHYSICAL DEMANDS  

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

 

WORK ENVIRONMENT  

The noise level in the work environment is usually moderate.

 

If you would like to schedule time to speak with an HR Recruiter to discuss your application/resume, please click here, Book time with HR Recruiter .  You will need to join the meeting on Teams or dial in by phone.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...